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On Friday, under extreme circumstances, I came in for a emergency exam and evaluation. The clinical aspect of the visit was exceptional. Everything that need to be addressed for my care was seamlessly managed in a very efficient and professional manor. Most noteworthy above the dental care I received, was finding a healthcare team with compassion, understanding and kindness. From my first phone call to Dr. Pollack's office, the entire experience was remarkable! Dr. Pollack took command of my dental care needs and personally coordinated everything with my physicians and specialists. Dr. Pollack is an extraordinary man, meeting my dental needs, giving me complete confidence in my care. I felt a release of the weight I was carrying trying to manage my dental needs with all my medical needs. I am in the healthcare management field and I say this from professional and personal experiences, Dr. Pollack and his team is one that all members of healthcare should aspire to.
I have nothing to say other than positive comments about Dr. Pollack and his team of professionals. My 10 year old son and I are new patients of his practice and we both were very pleased with him and his team. The reception when we walked in was so friendly and I felt at ease right away. I have not had dental work for a long time and I did not feel as though I was being judged or spoken down to. Dr. Pollack's administrative assistant's, dental hygeniest and dental assistant explained everything prior to any work or out of pocket expenses incurred ahead of time. Each individual in his pratice is patient oriented. Dr. Pollack does excellent work and his professional and friendly manner are commendable. He does only the work needed and does not perform any unnecessary dental work. I would strongly recommend Dr. Pollack and his team to anyone looking for the best dentist!
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